To plan, direct and manage the Rwanda food and beverage accounts to maximize sales and profit by working with and through a team of technical and sales team to meet the agreed turnover within budgeted costs and working capital
parameters.
Support the F&B Accounts through, account coordination, consolidation, customer need analysis, cost optimization, technical advice at sites, champion new products introduction, evaluation of the F&B accounts teams’ technical competencies and presentation and interpretation data to Leadership team. Follow up on order levels and inventory management
Key responsibilities
Successfully Implement the F&B accounts contracts to achieve set target for customer
feedback through the contract by taking lead in the customer transition activities, alignment with
customer on SLAs, conducting regular customer review meeting and preparing progress reports to both the Customer and the Leadership Team.
Understand and manage the P&L through Coordination of Cost Optimization activities at all sites with a focus on GP Improvement and TCO commitments.
Proactively assess, identify and initiate sales and profitability programs through direct and contact sales to grow market share in within Rwanda F&B business.
Establish and manage an efficient customer service and distribution function to the customer by anticipating, assessing and specifying customer driven service options to create competitive advantage as well as advising on new product introductions, Innovations and Portfolio Harmonization.
Evaluation of the Technical competencies of F&B customers team Through Training/On-job
Assessment and working with the respective Commercial Excellence teams to ensure that all the employees possess the technical and skill level required for their roles.
Proactively ensure zero safety issues across all sites by working with Site Teams to put in place processes and measures as well as ensuring that the customer employees are well trained on safety issues.
Technical education:
Food science, Chemistry, Biochemistry, Engineering, Dairy Tech, Microbiology or any other related discipline.
Experience:
· 5 – 8 Years experience in account management in a B2B environment managing Strategic Accounts .
· Deep understanding of the Food and beverage Industry
· Experience in working in a matrix organization will be an added advantage