Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Career Level - IC4
Background:
CSS s work closely with the ACS sales teams during sales opportunities, interacting at senior levels within existing and new Oracle customers, using their deep experience of IT support and managed services to capture customer requirements, fully explore all potential options and build compelling service propositions. The SSAs are focused on service solutions for Oracle cloud, on-premises and hybrid engagements, including leading edge and complex custom requirements
CSS typically have a proven track record in successful delivery of IT services for mission critical environments and are experienced in services presales scenarios. They possess broad-based expertise in the area of mission critical production operations, support and managed services, along with sound industry experience in areas such as IT infrastructure, database, applications and cloud technologies. ACS SSAs has experience in standard service management (ITIL, DevOps etc) and project management best practices.
In addition to broad-based experience of IT services and technologies, each individual SSA typically has a deep expertise in specific services or technology area, and acts as the subject-matter lead in those
What you’ll do
· Understand the customer’s business and IT strategic requirements and identify large scale opportunities to assist the customer achieve its strategic goal
Gather and assess customer needs, both business and technical and translates these into service solution
Build and lead virtual teams associated with these large scale opportunities
· Effectively communicate with customers to be able to articulate both the high level principles and detail of all service components in a proposed customer solution
· Build customer loyalty through achieving a trusted advisor relationship
· Work proactively to build and leverage an effective and extensive network across Oracle xLoBs – be seen, respected and in demand across Oracle as a high value asset and an SME in service solutions
· Collaborate effectively internally and externally to ensure effective service solution design and development
· Drive compelling proposals, presentations, and other customer and internal communications and discussions during opportunities
· Drive service solution costing & pricing associated with specific opportunities and ensure that service solutions proposed are appropriately shaped to meet the commercial and contracting requirement of Oracle
· Demonstrate a strong understanding of the IT services competitive marketplace
· Work with disparate groups including, but not limited to, sales, delivery, customers, risk management, business development, contracts, commercial, product management
· Navigate Oracle internal tools and processes to effectively participate and enable sales
· Transfers knowledge to other participant roles on the deal, account teams, delivery and across the Service Solution Architect community
What we’ll offer you
· A competitive salary with exciting benefits
· Flexible and remote working so you can do your best work
· Learning and development opportunities to advance your career
· An Employee Assistance Program to support your mental health
· Employee resource groups that champion our diverse communities
· Core benefits such as medical, life insurance, and access to retirement planning
· An inclusive culture that celebrates what makes you unique