Lay Counsellor Educator

• Actively promote the availability of MSF services.
  
• Carry out, individually or in group, basic counseling and/or educational sessions, to patients, their families, hospital staff and/or the community (students, teachers, parents, community leaders, etc.).
  
• Carry out workshops for the analysis of community problems and conflict resolutions.
  
• Refer patients when necessary to other specialists or external actors in order to provide the best available support.
  
• Collect and report specific information related to the target group.
  
• Keep files and statistics updated about the counseling and/or educational activities.
  
• Attending supervision sessions and educational sessions with members of the team.
  
• Proactively engages with recipients of service and the community at large, individual and/or groups, to raise awareness on mental well-being and on the MSF available mental health services at different locations (Outreach, health talks, safe spaces, community based organizations, moonlight outreach activity).
  
• With the help of the team, identifies and addresses stigma, discrimination within the team and others as well.
  
• With the mental health team, assist to identify and highlight the mental health needs of each group/community that the project serves and proposes solutions.
  
• Ensures the confidentiality and the privacy of case(s) managed according to MSF standards and national laws.
  
• Carry out basic mental health services (psycho-education on different topics, PFA, identification of symptoms of mental health distress) through individual and/or group sessions.
  
• Documents and reports all conducted work, group and individual, educational, and counseling, following the MSF data collection and data privacy SOP.
  
• Detects and refers cases based on the identified needs and the referral pathways following the MSF communication lines.
  
• Generates weekly reports to share with the MH department, about the activities done, challenges in the activities and plans.
  
• Collaborate with the different team members (MH, HP, clinicians, research, social workers) to advance the services to recipients of need.  Communicating challenges and achievements with the MHAM/PMR regularly.
  
• Collaborates in the implementation of social communication activities (workshops and radio programs, video, internet and social networks).
  
• Facilitation of spaces for leisure, sport and culture (artistic expression workshops, football tournaments and matches, volleyball, collective spaces for board games), when required.
  
• Identify the existing networks of relationships in the community and register them using tools as social maps.
  
• Participate in the transmission of knowledge to the peers with whom he/she/they work, strengthening their training in PFA, communication skills and identification of symptoms of mental health distress.
  
• Participate in the discussion of clinical cases and review of team topics, applying critical and reflective thinking.
  

Requirements

• Desirable working experience in related jobs
  
• Makes part of the target group of patients and is willing to share his own experiences as a patient
  

• Results and Quality Orientation L1
  
• Teamwork and Cooperation L1
  
• Behavioral Flexibility L1
  
• Commitment to MSF Principles L1
  
• Stress Management L2