AML Expert (5-8 yrs)

AML Expert

• Product Support for IMTF AML Solutions: Provide expert-level support for IMTF’s AML suite, including KYC, Transaction Monitoring, and Customer Due Diligence systems, addressing incidents, issues, and service requests.
• Incident Resolution: Diagnose, troubleshoot, and resolve complex issues within IMTF AML products, covering data processing, rule configurations, and user interface functionalities.
• System Configuration: Configure and customize IMTF AML systems to meet business requirements, ensuring that compliance with KYC and AML standards is maintained.
• Monitoring and Optimization: Monitor system performance, data flows, and rule-based detections, performing regular maintenance to optimize the performance and accuracy of IMTF solutions.
• Collaboration with Compliance Teams: Partner with compliance and risk teams to implement AML configurations and workflows that meet regulatory standards, such as BSA, KYC, and FATF requirements.
• Escalation Management: Manage and resolve escalated support tickets, coordinating with IMTF vendor support and internal stakeholders to resolve complex technical challenges.
• Documentation and Knowledge Sharing: Develop and update technical documentation, including configuration guides, troubleshooting procedures, and FAQs. Conduct training for end-users and internal teams on IMTF systems.
• Continuous Improvement: Identify areas for system improvement, recommend upgrades, and work on enhancements to AML processes and the IMTF product setup to improve efficiency and compliance effectiveness.
• Experience: 3+ years of experience in a technical support or system administration role, preferably with IMTF AML products or similar AML and compliance software.

• IMTF Product Expertise: Proficiency with IMTF AML systems (e.g., KYC, Transaction Monitoring, Customer Due Diligence), including system setup, configuration, and troubleshooting.
• Technical Skills: Strong SQL skills, familiarity with data management and ETL processes, and experience with shell scripting languages (e.g., Python) is a plus.
• AML Compliance Knowledge: Solid understanding of AML and KYC regulatory frameworks (e.g., FATF, OFAC, BSA) and how these apply within IMTF products.
• Problem-Solving Abilities: Proven analytical skills with experience in identifying and resolving root causes of complex technical issues.
• Communication Skills: Excellent verbal and written communication skills for explaining technical issues to non-technical users and preparing technical documentation.

• Relevant certifications such as CAMS (Certified Anti-Money Laundering Specialist)
• IT support certifications (e.g., CompTIA A+, ITIL) are advantageous.