Job Summary
Refine Plastic Surgery stands at the forefront of excellence in aesthetic and reconstructive procedures, renowned for our unwavering commitment to quality care and client satisfaction. In line with our dedication to holistic wellness, we are in search of a compassionate and skilled Spa Therapist to enrich our team.Reporting to the Head of Nursing Services, this role involves providing body treatments, massages, facials, waxing, and manicure/pedicure services in a safe and welcoming environment. The ideal candidate will showcase a deep commitment to client well-being, possess exceptional skills in spa therapies, and exhibit meticulous attention to detail in equipment and product inventory management.
Role Overview:
As a Spa Therapist at Refine Plastic Surgery, you will play a pivotal role in enhancing the overall wellness experience for our clients. Your responsibilities will include delivering spa services with precision and care, ensuring a safe and nurturing environment for our clientele. Additionally, you will be responsible for maintaining equipment and product inventory to uphold our standards of excellence. Join us in our mission to provide exceptional care and rejuvenation experiences, embodying our commitment to client satisfaction and well-being.
Duties and Responsibilities:
- Performing different types of massages, beauty treatments, and wellness therapies.
- Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
- Communicating with guests during massages to adjust massage techniques as required.
- Resolving guest complaints and reporting any accidents to the supervisor.
- Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
- Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
- Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
- Enquiring about guests' medical conditions and allergies before providing spa services.
- Provision of home lymphatic massage and wound care services.
Requirements
KCSE Certificate.
- Education and Qualifications:
- Hands-on experience in massage techniques, manicures, pedicures, waxing, and face/body therapies.
- Diploma in Beauty Therapy essential.
- Proven experience working as a spa therapist.
- Certifications in Healthcare are advantageous.
- Sound knowledge of anatomy, physiology, and different massage techniques.
- The ability to stand for extended periods.
- Experience in sales will be considered an asset.
- User-level computer skills.
Key Competencies and Skills:
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Patience and respect.
- Positive attitude and drive.
- Effective customer service skills.
Benefits
Join our team at Refine Plastic Surgery and apply your expertise as a Spa Therapist in a vibrant and nurturing setting committed to enhancing clients' well-being through exceptional spa experiences.
Applications must be submitted before 5 pm on Friday, May 31st, 2024. Please include a cover letter and curriculum vitae with three references, including one from your current or former employer. Please note that only candidates selected for further consideration will be contacted via email.