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Sales Operation Manager

Bridge Talent Management
Full-time
On-site
Nairobi, Nairobi City, Kenya

Job brief:

We’re seeking a Sales Operations Manager to lead our Sales Operations Team in supporting our rapid growth. In this role, you’ll collaborate with Sales, Marketing, Finance, and Operations to streamline processes and enhance productivity.

You’ll be responsible for optimising sales practices, ensuring data accuracy, and managing our sales tech stack. Ideal candidates will have a strong background in sales operations or related fields, excellent people management skills, and a data-driven approach to decision-making.

Responsibilities

  • Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes

  • Optimise existing sales processes, practices, and policies for internal customer satisfaction and employee productivity

  • Ensure high levels of data quality and process consistency in sales and marketing systems

  • Analyze sales data, take action, and measure impact to support decision-making

  • Manage the overall sales tech stack, including Salesforce and other sales tools

  • Hire, develop, and manage a high-performing sales operations team



Requirements

  • BSc/MSc in Computer Science, Engineering, or a related field

  • 6 years Proven experience in sales operations, business analysis, or sales support management

  • Strong organizational skills with the ability to manage multiple projects and deadlines

  • Excellent interpersonal skills for cross-functional and international collaboration

  • Experience with sales tech stack management, particularly Salesforce

  • Demonstrated leadership in managing and motivating teams