Our client, a a fast growing microcredit company in Kenya providing secured loans and saving account services with presence in Nairobi, is looking for individuals with a passion for sales.
This position will be responsible for creating awareness and acquiring clients mainly through direct selling.
The responsibilities include:
- Monitor and identify clients and maintain client base through efficient interactions with clients and analyze any changes in clients needs.
- Coordinate with prospects to understand individual client requirement and recommend plans to ensure achievement of all objectives.
- Develop financial strategies and plans and recommend specific products to clients.
- Evaluate prospect requirements of clients and determine qualified leads through efficient networking and cold calling.
- Develop and maintain relationship with client.
- Manage all communication with microfinance and provide excellent customer service and resolve any customer issues.
- Administer all clients’ queries on financial products issues, manage effective resolution of all customer complaints.
- Coordinate with other departments for and maintain efficiency on all sales procedures and activities.
- Develop strategies to sell financial products.
Requirements
- 2+ years of experience in micro finance, banking, sacco or insurance.
- Diploma or university degree.
- Proficiency with basic computer applications.
- Strong product knowledge, client relation and presentation skills.
- Excellent customer service with the ability to meet sales goals.
- Strong ability to prospect, negotiate and close sales.
- Good verbal and written communication.
- Has personal initiative.
- Orientation to detail.
- Must be able to work with flexible schedule meeting customer and potential customer availability.
Benefits
- Monthly retainer of Kes. 15,000.
- Commission on sales
- Facilitation.