Twiga is a B2B e-commerce company that builds fair and reliable markets for agricultural producers, food manufacturers and retailers based on transparency and efficiency.Our mission is to provide affordable access to high quality food and grocery across African cities.Our ambition is to modernize Africa’s urban informal retail by using technology, to aggregate demand and help create an efficient supply chain that makes food and grocery more affordable.Twiga Foods Limited is recruiting for the Quality Food and Safety Supervisor position. The QFS Supervisor shall be responsible for the implementation of product standards, product specifications, procedures and systems related to all aspects of quality, food safety, environment, health and safety to ensure quality products, safe for consumption.Key Responsibilities- Intake or decline products within the approved sampling and traceability guidelines, staging of products on FIFO or product quality and viability and dispatch through positive release
- Implement and train quality, food and safety standard operating policies and procedures to technical floor staff, contractors and service providers
- Implement and maintain updated standards, procedures, product specifications and systems related to all aspects of quality, food and safety
- Review product batch records and other related documents to verify product compliance to shelf-life days
- Conduct reliable testing of internal and external quality assessment of products
- Conduct daily safety toolkit talks to shop floor staff and maintain records
- Enforce plant hygiene i.e. cleaning sanitation, fumigation, sterilization and waste management
- Review, and track trends related to the root causes of incidents, recommend corrective actions, monitor implementation, incorporate learnings into ways of working and documentation, and update all relevant stakeholders as required
- Implement corrective actions as per the outcomes of the root cause analysis done
- Monitor all food handlers to make sure that all food handling tasks are properly and safely carried out
- Participate actively in activities of food safety team and health and safety team as required
- Analyse data to identify areas for improvement in the quality food and safety management system
Requirements- Bachelor’s degree preferred (food science, food technology, human nutrition, agriculture and horticulture)
- Certification is an advantage including food safety, quality auditor, quality improvement associate, six sigma
- Quality inspection, auditing, sampling, and testing experience
- Experience with implementation of corrective action programs
- Product or industry-specific experience
- Knowledge of tools, concepts, and methodologies of QA
- Knowledge of relevant regulatory requirement
- Trained first aider and/or fire marshal
Key Performance Indicators- 100% implementation of procedures, standards and specifications.
- 100% adherence to set threshold of product quality standard.
- Periodic reports submitted as specified in the standard(s), learnings implemented before the next audit.
- Timely reporting and 100% closure of corrective actions.
- Continuous auditing and processes
- Root cause analysis and Corrective Action intervention
Twiga is an Equal Opportunity Employer. We champion equal treatment of all applicants. We care deeply about making Twiga a place where everyone can learn, grow, and have an impact. Twiga does not charge its applicants any fees whatsoever and has not authorized any agent to levy any fees on its behalf. If anyone requests you to make any payment with respect to this application, please report the incident to [email protected] or to our hotline on +254 (0) 709 258 000.