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Monitoring, Evaluation, and Communications Manager

USP
Full-time
On-site
Lavington, Kenya, Kenya

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Monitoring, Evaluation, and Communications Manager will be responsible for managing all aspects of project monitoring and evaluation (M&E) activities, ensuring the collection, analysis, interpretation, and reporting of data in compliance with an upcoming donor-funded opportunity, with guidance and oversight from the M&E Director. This role involves training and supporting project staff to perform M&E functions, maintaining high-quality data, and collaborating with the project team to use data and information for program improvement and impact reporting. The M&E/Comms Manager will also support external engagement efforts by providing necessary data and developing project-related communication materials.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Monitoring, Evaluation, and Communications Manager has the following responsibilities:

• Finalize and implement the project log frame including indicators, indicator definitions, data collection and management plan, roles and responsibilities, data quality approach, and reporting and information-sharing plan.
• Orient, train, and support project staff on the project log frame. Ensure staff understand their responsibilities for accurate and timely data collection and reporting.
• Support data collection efforts including the collection and documentation of project baseline data and development of data collection tools (paper-based or electronic) for data capture.
• Configure and manage project M&E data in DevResults, ensuring staff understand how to enter data and means of verification.
• Provide M&E input into semi-annual and annual progress reports, as well as other reports as requested by the Project Manager, ensuring compliance with donor requirements.
• Collaborate with the project team to review performance data and propose strategies for enhancing project outcomes.
• Lead the documentation of best practices and lessons learned, ensuring effective knowledge sharing within the project team.
• Provide project team members with data required for effective external engagement, including emails, video conferences, presentations, and written documentation.
• Collaborate with the external engagement team to write and develop project briefs, success stories, social media posts, brochures, photos, videos, and presentations and other communications materials, as necessary.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor’s degree, preferably in public health, epidemiology, statistics, information management or related field, or relevant field experience.
• Eight (8) years of professional experience working with monitoring and evaluation with strong skills in data collection (through surveys or other methods) and data management.
• Experience with M&E for donor-funded projects and meeting donor requirements.
• Excellent communication skills, both oral and written, in English.
• Experience configuring and managing data in DevResults or another data management platform.
• Ability to work in a matrixed organizational structure, across teams with varied expertise and experience in M&E.
• Ability to quickly learn highly technical information and collaborate with technical staff in order to appropriately and accurately capture and interpret data and information to non-technical audiences.

Additional Desired Preferences

• Experience in global health, supply chain, or pharmaceutical manufacturing. Experience with quality assurance and regulatory systems, medical product quality, pharmaceutical issues, or medical product supply chain management.
• Master’s degree, preferably in public health, epidemiology, statistics, information management or related field.
• Fluency in French.

Supervisory Responsibilities

None, this is an individual contributor role.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.