DescriptionKey Responsibilities:
- Grow and maintain the existing Bank liability and asset portfolios through enhanced relationship management.
- Gather market intelligence to Identify opportunities for Business growth and develop value chain synergies.
- Achieve the set targets in terms of numbers and value for both liability and assets.
- Ensure timely and accurate processing (appraisals and recommendations) of all credit applications and account opening documents within SLAs.
- Drive NFI through all digital platforms and cross sell other bank products (tills,credit cards,mobi,IBank,Lipa Karo,Malipo portal,Sahal,Bancassurance)
- Manage overall PAR for all Micro and SME credit facilities at the branch to ensure it is below 5% and early Vintage at 0.25%.
- Grow and maintain Biashara Club Portfolio and revenue through membership recruitment, facilitate and coordinate Biashara club activities.
- Overall management/ monitoring of the branch products to ensure Nil frauds and losses.
- Constantly review service delivery standards to achieve and maintain excellent customer service.
- Enterprise Wide Risk Management -Adherence to Standard Operating Procedures (SOPS),Anti-Money Laundering(AML),combating the Financing of Terrorism(CFT) and know your customer (KYC) procedures in order to mitigate against losses,frauds,forgeries,and regulatory penalties.
The Person
Bachelor's Degree from a recognized university.
At least 4 years General Banking experience of which one must have:
- 1-year Experience in Sales.
- 1-year Experience in Customer Service/Relationship Management.
- 1-year Experience Credit Analysis.
- Demonstrated consistent high performance in role(s) held in the last three years.
- Possess sound knowledge of bank products and ability to offer product solutions to business clients.
- Excellent communication and presentation skills.
- Excellent interpersonal, and negotiation skills with the ability to network and generate new business.
- Excellent sales and client relationship skills.
- Demonstrate sound knowledge of banking business and operations