Intern - Clinical Operations

Intern - Clinical Operations

We are excited to announce an opening for the role of Intern - Clinical Operations at our nonprofit organization, which is dedicated to shaping the future of mental health. This role offers an opportunity to contribute to ensuring the quality of our mental health services through each of the elements within the three-tier model. . This will enable the organization of stay ahead of the curve in the delivery of high quality care to youth across the continent.

About the role:

The Intern will work closely with the Associate in the Clinical Operations team to ensure Shamiri's caregiving model is efficient and effective and that its practices are ethically sound. The Intern directly facilitates the org's mission by auditing and improving the processes and systems behind the caregiving model, developing evidence-based clinical protocols, and building relationships and partnerships to support caregivers across the three-tier model.   This role requires acute knowledge of each level of the three-tier model and working to buttress their work and support their needs during the implementation of our programming.   

Roles and responsibilities:

• Quality Assurance of the Caregiving Model  

  • Conduct regular audits of each tier of the caregiving model to ensure accuracy, efficiency, effectiveness, and compliance with organizational standards.  

  • Ensures the competence of caregivers across the model is in line with organizational standards through informing training processes and developing resources.  

  • Monitor and assess the implementation of clinical protocols and best practices, suggesting necessary improvements.  

• Protocol Development  

  • Develop clear and comprehensive clinical protocols for various mental health interventions, including assessment, diagnosis, treatment planning, care provision, and outcome measurement.  

  • Ensure that developed protocols are suitable for the audience they are designed to serve and the context of their application. 

  • Develop training materials, manuals, and resources to support the implementation of protocols. 

• Collaboration  

  • Building relationships with relevant organizations to support the mental health service delivery of the three-tier model.  

  • Working with advocacy groups and organizations to promote mental health improvements in local communities.  

• Data Management  

  • Regularly audit data systems to ensure their security and capacity align with organizational standards.  

  • Inform the development and implementation of clinical data protection policies and regulations.  

• Monitoring and Evaluation  

  • Assess and evaluate clinical practices, making data-informed decisions to improve care quality.  

  • Inform the development of tech tools to support the delivery of mental health services through the caregiving model.  

• Ethical Code and Regulations  

  • Developing measures to ensure adherence to ethical codes and regulations by caregivers across the model.   

  • Monitor adherence to child safety and protection policies by caregivers across the three-tier model. 

Who we're looking for:

We are looking for a dynamic and driven individual with a passion for improving the mental health of adolescents. Ideal candidates should have a degree in a psychology-related field, experience designing mental health intervention protocols and implementing psychosocial initiatives and exceptional written and verbal communication skills. 

Please apply through our online application portal. Please note that you will be requested to upload your resume and cover letter in addition to completing a skills assessment. 

Application Deadline:

This job opening will close by 29th November 2024. Applications will be processed on a rolling basis.

In case of any questions or clarifications please contact [email protected].
 

Notice:

Emailed applications will not be accepted or processed.

About Shamiri Institute

We are a youth-led organization that is shaping the future of mental health by making it affordable for all, personalized to an individual’s needs and circumstances, and integrated within existing systems of caregiving and community life. This will help to build a future where young people can thrive across the African continent. Serving 30,000 youths/year, Shamiri Institute is the largest youth mental health provider in Africa.  Based in Nairobi, Kenya, Shamiri was founded in 2018 at Harvard University by award-winning Kenyan entrepreneur and community – mobilizer Tom Osborn and rising global mental health researcher Katherine Venturo-Conerly. Since our founding in 2018, we have worked with more than 10,000 youths in secondary schools across Kenya. Through our work, young people have experienced a 40% improvement in mental health and wellbeing, a 14% improvement in social relations, and a 3% improvement in academic grades. Watch this TED talk for more information about our work.