JOB TITLE: HR EXECUTIVE OPERATIONS
Job Summary:
Reporting to the HR & Administration Manager, the
role is responsible for supporting the HR & Administration Manager in the
attainment of Q-Sourcing HR strategy by aligning and delivering on HR
administration activities of Identify recruitment needs, Employee Onboarding,
Employee Relations, Training and Development, Performance Management and leave
management.
KEY ROLES AND
RESPONSIBILITIES
1. Consolidate, track, and
report on staff annual leave with assistance from business units/line managers.
2. Ensure the proper and
timely filing and retrieval of all HR-related documents.
3. Support the HR &
Administration Manager with new staff onboarding, including induction and
orientation.
4. Foster a positive
employee relations environment by addressing grievances, conducting investigations,
and providing guidance on conflict resolution to maintain a harmonious work
environment.
5. Implement disciplinary
procedures in accordance with employment and company policy.
6. Coordinate with project
administrators to ensure medical cover through insurance or on-site services
for all staff and outsourced clients, in accordance with service level
agreements.
7. Requisition staff IDs as
approved by the HR Manager.
8. Prepare and share monthly
HR analysis reports with the HR Manager.
9. Ensure legal compliance,
including maintaining a legal dashboard and meeting statutory requirements.
10. Assess training needs and
coordinate learning and development initiatives in collaboration with
respective line managers, ensuring effective communication for implementation.
11. Design and implement a
comprehensive training and development program to enhance employee skills and
competencies, aligning with organizational goals and individual career
development plans.
12. Develop and maintain a
performance management system that includes goal setting, regular performance
reviews, and feedback mechanisms to promote employee engagement and
accountability.
13. Ensure that all staff
members possess job descriptions and key performance indicators (KPIs) tailored
to their roles.
14. Prepare KPIs and appraisal
schedules for staff members.
15. Provide training on
Q-sourcing policies and procedures.
16. Perform administrative
tasks as required.
17. Streamline the
recruitment process by developing effective strategies to identify recruitment
needs.
18. Coordinate staff meetings
and ensure timely closure of raised issues in collaboration with project
administrators.
QUALIFICATIONS
AND EXPERIENCE: