Job Title:       Head of Business Development

Reports to:    General Manager – Retail & SME

Division:       Retail & SME

PROFILE INTRODUCTION                                                                                                                                                                          

Our esteemed client in the insurance industry is seeking a dynamic and results-oriented professional to drive business growth. The ideal candidate will be responsible for developing retail and SME growth strategies to increase revenue across multiple product lines, including Motor, Medical, Life, Pensions, Professional Indemnity, Personal Accident, Home Insurance, and other relevant offerings for individuals, affinity groups, and SMEs. This role involves generating new business through diverse distribution channels while leading digital sales, direct sales, and affinity sales teams.

Key Duties and Responsibilities

1. Affinity creation and sales, direct sales, cross-marketing, and development of other alternative sales channels.
   
2. Grow new business in line with the divisional budgets.
   
3. Lead & supervise the Business Development team to attain individual sales targets.
   
4. Develop innovative product distribution models including affinity, bancassurance and digital & direct sales models.
   
5. Identify new markets and partnerships for the growth of SME business.
   
6. Develop a credible pipeline of prospective clients and growth strategies with focus on the achievement of individual and team monthly and annual targets.
   
7. Coordinate marketing activities in liaison with the Marketing Division to ensure brand visibility and sales conversion.
   
8. Ensure new businesses meet the KYC documentation threshold and the company’s credit control policy requirements.
   
9. Conduct market surveys to identify customer needs and preferences that can influence responsive product development.
   
10. Regularly benchmark industry products to identify the ones that offer better value to our clients.
    
11. Develop customized insurance-based solutions with an understanding of clients’ needs.
    
12. Maintain close working relationships with the Insurers.
    
13. Develop process flows for new digital applications.
    
14. Ensure a smooth customer service journey for the digital channels.
    
15. Develop digital sales strategies to increase customer acquisition and revenue.
    

Requirements

• Bachelor’s Degree in business, marketing, or a related field is required.
  
• Diploma in Insurance (IIK or CII).
  
• Five (5) years of relevant experience with demonstrated success in a similar position within the insurance industry.
  
• Experience in managing a sales team.
  
• A proven track record of sales performance against set targets.
  
• Healthy knowledge of IT solutions and systems.
  
• Positive attitude, self-driven, and able to work under minimal supervision.
  
• Good negotiation and networking skills.
  
• Passionate, confident, energetic, and proactive.
  
• Good Organizational and analytical skills.
  
• ​Good Interpersonal and communication skills.