QSSG
– GROUP HUMAN RESOURCE BUSINESS PARTNER (GHRBP)
About
Q-Sourcing Servtec Group (QSSG)
Q-Sourcing
Servtec Group (QSSG) is a leading human capital management firm headquartered
in Mauritius, with operations in Uganda, Kenya, Rwanda, Tanzania, and South
Sudan. Known for its innovative staffing solutions, HR management, training,
and outsourcing services, QSSG is ISO 9001:2015 certified and committed to
shaping the future of work across Africa. As part of our ambitious growth
journey, we seek a dynamic Group Human Resource Business Partner to
drive transformation, align people strategies with business objectives, and
take our organization to the next level.
Role
Overview
The Group Human Resource Business Partner will be a key partner to the CEO and
executive team, responsible for assessing the organization and design a people strategy in line with
the business strategy; ensure a skilled Human Capital organization in all
subsidiaries and support/guide the local HR responsible in implementing the
strategy and in major operational issues, This role demands a strategic and
resourceful leader who has a strong business understanding, can leverage
data-driven insights to evaluate talent across all levels, including core
teams, manpower and IPMS projects. We expect the person is familiar with the
latest trends in technology-tools for the HR area and had already exposure to
executive/board level and business strategies. The GHRBP will be
instrumental in aligning organizational design, culture, and leadership
processes with QSSG’s ambitious pan-African growth goals.
Key
Responsibilities
1.
Organizational Assessment and Alignment
- Conduct
a comprehensive assessment of QSSG’s structure, talent, and capabilities
to identify gaps and opportunities.
· Develop a Human Capital strategy based
on the Group business strategy
- Optimize
organizational design to ensure alignment with strategic goals and
operational efficiency.
- Support
the leaders in implementing organizational changes
2.
Talent Strategy and Workforce Optimization
- Develop
and execute talent acquisition and retention strategies to ensure the
right people are in the right seats,
- Strengthen QSSG’s employer
brand to attract high-caliber professionals across African markets
based on the business strategy
- Build
and implement frameworks for workforce planning and productivity
enhancement.
3.
Cultural Transformation and Leadership Development
- Foster
a high-performance, purpose-driven culture that reflects QSSG’s values of Integrity,
Excellence, Teamwork, Innovation, and Empathy.
- Lead
diversity, equity, and inclusion (DEI) initiatives to create a culture of
belonging and innovation.
- Design
and implement leadership development programs to build a robust pipeline
of future-ready leaders.
4.
Performance Management and Behavioral Alignment
- Create
and oversee performance management systems to align behaviours with strategic
objectives.
- Design
compensation systems that drive accountability, motivation, and
organizational alignment.
- Use
OKRs and other frameworks to establish clear goals and monitor team
progress.
5.
Data-Driven HR Leadership
- Utilize
advanced HR analytics to assess team performance, workforce productivity,
and organizational trends.
- Monitor
KPIs to track the success of people initiatives and optimize strategies.
- Leverage
data to improve decision-making and enhance employee experience across Manpower
and IPMS projects.
6. Benefits and compensation
· Ensure
alignment of the compensation strategy (salary and incentives) with the
business strategy and culture; continuously benchmark compensation structure
with the market
7.
Change Management and Execution
- Drive
transformational change with a focus on clear communication and
engagement.
- Develop
adaptable strategies to navigate organizational challenges and ensure
resilience during transitions.
- Build
trust and alignment among teams to ensure seamless implementation of
changes.
Qualifications
Education
- Master’s
degree in Organizational Design, Human Resources, Business
Administration (MBA), or related fields.
- Additional
Certifications:
- Chartered
Institute of Personnel and Development (CIPD) or SHRM Senior Certified
Professional (SHRM-SCP).
- Certifications
in Change Management (e.g., PROSCI) or Organizational Design are highly desirable.
Experience
- 10+
years of progressive leadership experience,
with a proven ability to align people strategies with organizational
goals.
- Significant
experience in multi-regional or Pan-African markets, with an
understanding of diverse cultural dynamics.
- Experience with operational and strategic HR,
with coverage of roles at group level and local level
- Expertise
in HR analytics, organizational transformation, and cultural
leadership.
Core
Competencies
- Strategic
/Forward thinking: Proven ability to align
organizational design and HR initiatives with long-term business goals.
Ability to anticipate needs and seeking new and innovative solutions
- Analytical
Insight: Expertise in leveraging data and analytics
to drive impactful decisions.
- Assertiveness/Leadership in managing
teams and individuals
- Change
Leadership: Skilled in managing transitions and
fostering resilience during times of transformation. Demonstrated success
in fostering a high-performance, inclusive culture.
- Collaborative
Why
Join Us?
Step
into an exciting role where you can influence the future of QSSG! This is your
opportunity to lead our people and culture strategy, drive organizational
transformation, and inspire innovation across the company. Join us in making a
lasting impact. As Group HRBP, you will help shape the future of one of
Africa's most dynamic companies by building effective systems and fostering a
culture that empowers teams to achieve outstanding results.
Application
Process
Interested
candidates should submit their resume
Q-Sourcing
Servtec is an equal opportunity employer. Only shortlisted applicants
will be contacted, and any solicitation will result in disqualification.