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Digital Marketing Officer

Daktari Media Africa
Full-time
On-site
Nairobi, Nairobi City, Kenya
To develop, establish and maintain marketing strategies to meet the objectives of the hospital. Understand and effectively manage customer needs as well as designing a process that ensures a memorable customer experience. This role will involve building and cultivating key relationships with potential customers (corporate & non-corporate), public, development partners and other stakeholders nationally and regionally.

Key Responsibilities:

·         Develop and implement marketing plans and projects for new and existing service

·         Manage the productivity of the marketing plans and projects and exploring ways of improving existing products and services, and increasing revenue through enrolling new corporate clients and consultants.

·         Conduct market research and analyze current market condition to determine market requirements for existing and future services.

·         Monitoring and analyzing market trends and study competitors, partners and substitute products and services.

·         Expand and develop marketing communication platforms including social media platforms.

·         Determine and manage the marketing budget and deliver marketing activity within agreed budget

·         Maintaining and developing relationships with new and existing clients.

·         Generate and maintain detailed reports to track patients experience through the current process and assess gaps that may need improvement.

·         Evaluate, review and report on all marketing activity and results.

·         Identify and map the target customers (corporate & non-corporate).

·         Plan and organize Initiatives like camps, seminars and conferences to increase service and product promotion participation and doctors’ referrals.

·         Organize CMEs for promotion of the activities and services of the medical departments and specialties.

·         Organize outreach programs with prospective patient communities.

·         Assist in designing, printing brochures, leaflets and other hospital marketing materials.

·         Track leads mediated through above CMEs, camps and seminars etc. to tap new corporate tie-ups, convert referrals etc.

·         Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.



Requirements

·         Bachelor’s degree/diploma in Marketing or equivalent from a recognized institution.

·         Minimum of four years working experience in aggressive marketing and sales.

·         Experience gained from Hospitals, Pharmaceutical and Insurance will have an added advantage.

·         Proficiency in Microsoft Office Suite.

·         Digital marketing skills.



Benefits

Join our team at Refine Plastic Surgery and leverage your expertise as a Digital Marketing Officer in a dynamic and innovative environment dedicated to enhancing our online presence and driving business growth.


How to Apply
Direct applications to be sent to: healthadmin@refineplasticsurgery.co.ke