Job Title: RM Coast
About Us:
We’re a world-leading fleet tracking and management company with over 1,750,000 subscribers across 23 countries. We are looking to recruit a Corporate Sales Representative. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Generate new business by Cold calling / follow-up of leads/referrals from business sources and clients
Providing necessary information and advice to customers using Karooooo Kenya products or services
Achieving sales targets monthly.
Communicating courteously with customers through telephone, email, letter and face-to-face
Investigating and solving customers' problems, which may be complex or long-standing problems that might have been passed on by others
Keeping accurate records of discussions and correspondence with customers
Analysing statistics or other data to determine customer satisfaction with the Karooooo Kenya product and services.
Providing written information as requested to customers, often involving the use of computer packages/software
Learning about Karooooo Kenya’s products or services and keeping up to date with changes
Keeping ahead of developments in customer service by reading company updates and release notes
Calling on business sources and existing clients to build business relationships.
Following up on new and existing clients to ensure that they are still happy with our product and service
Resolving problems and queries of clients and business sources
Do presentations to business sources and clients to explain Karooooo Kenya units.
Undertake Marketing and promotion (increase brand awareness) activities.
Attending to quality of leads / SLA and applications
Reporting with respect to daily activities to the Manager / Supervisor
Product training for business sources and clients
Follow up on new and pending business
Administration of commission payable to business sources
Ensuring all the safety and environmental requirements are adhered to
Perform any other business duty as may be assigned to you by your immediate supervisor
Prior experience in fleet tracking/ management company is preferred
Experience in both dealership & Corporate sales
Sales target driven
Drive new business development
Solution orientated
Strong Business Acumen with a focus on customer relations
Ability to plan and organize with strong administrative skills
High level of EQ with strong negotiation skills
Applied Excel at Intermediate Level
CRM applied experience