Job Summary
The role of Corporate Business Development
Officer is promoting and growing the Group Life & Pensions business by
providing competitive quotations to clients, generating revenue through diverse
distribution channels, new business processing, and providing excellent customer
service.
Responsibilities:
§ Generating revenue from new and existing brokers as
well as clients.
§ Providing and sending competitive quotations to
prospects and intermediaries.
§ Preparing and writing proposals for submission and
tender processing.
§ Consulting on the most effective cover for a
particular need, while taking a number of factors into account.
§ Setting up meetings, preparing and delivering
presentations to potential clients.
§ Processing of documentation for new business
acquisition.
§ Developing and maintaining good working
relationships with intermediaries, business partners and existing customers.
§ Ensuring credibility with clients by maintaining
detailed knowledge of current market conditions and competitors' products.
§ Delivering good customer service by responding
swiftly to queries and concerns from clients.
§ Gathering customer service feedback and reporting
on intellectual and operational issues raised by clients.
§ Handling compliance and servicing meetings as
assigned by Managers.
§ Providing management with market feedback and
intelligence.
§ Regularly and accurately updating database of all
prospective and closed business in addition to submitting a weekly report of
activities to managers.
§ Ensuring strict adherence to practices, procedures
and policy stipulated in the business development operational manual including
the Code of Ethics.
§ Maintaining and updating all forms of business
contacts.
§ Preparing regular management reports.
§ Managing intermediaries and other business partners
social forums to enhance relationships and reward good performance.
§ Managing exhibition stands and corporate
sponsorships.
§ Providing advice to process improvement and system
development initiatives affecting the department and participating in the
automation of the business function.
§ At least four (4) year’s post qualification
experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and
marketing
§ Appreciable understanding of the Kenya insurance
market, the prevailing business environment and products by the competition.
§ Good customer relationship management skills
(internal and external customers).
§ Good communications skills, both written and
verbal.
§ Self-motivated but able to work as part of a team.
§ Good organizational and time-management skills.
§ Positive attitude, self-motivated, self-driven and
able to work with minimal supervision.
§ Good negotiation and persuasion skills.
§ Confidence presenting to large groups of people.
§ Trustworthiness and discretion when handling
confidential information.
§ A smart appearance and professional manner.
§ Strong attention to detail, ability to multitask
and performance oriented.
Academic
and Professional Qualifications
§ Bachelor’s Degree in a business or social science
related field from a reputable university.