Responsible for maintaining, developing and growing existing customers through increased volume and margins whilst at all times maintaining customer satisfaction.
Develop new business prospects to ensure future new business development and diversification of Company’ revenue mix.
Maintain existing customer database through regular client visits and ensuring the key strategic accounts are maintained.
Undertake business development presentations to existing, potential customers and business communities presenting the company and its products & services including penetrating new regions.
Maintain and manage the financial forecast and cost module projections for new business submission.
Undertake cross selling and up-selling within existing customer base to further develop the company accounts.
Ensure the training needs of the departmental team are aligned to the company’s training.
Hold and lead departmental meetings as required by the functional BSC and business needs.
Manage and support implementation of marketing propositions & promotions in the indirect channel.
Lead the team by providing leadership, motivation, coaching and mentoring.
Represent the company in dealings with the stakeholder and local government authorities on ground.
Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
Monitoring team performance to ensure it is in line with the company’s performance standards.