The Banqueting/Hostess Coordinator is responsible for overseeing banquet operations, ensuring seamless event execution, and managing the hosting team to provide exceptional guest experiences.
Requirements
Plan, organize, and oversee banquet events, ensuring smooth
execution from setup to cleanup.
Coordinate with clients, event planners, and internal teams
to ensure all event requirements are met.
Supervise banquet staff, including servers, bartenders, and
setup crews, ensuring efficient workflow.
Ensure proper table arrangements, décor, and overall banquet
ambiance align with event specifications.
Monitor food and beverage service, ensuring high-quality
presentation and guest satisfaction
Supervise and train hostesses to deliver excellent customer
service.
Manage restaurant and event seating arrangements, ensuring a
welcoming experience for guests.
Greet and escort guests to their tables or event areas,
providing a warm and professional first impression.
Handle guest inquiries, complaints, and special requests
promptly and professionally.
Schedule and assign tasks to ensure adequate staffing for
events and dining services.
Maintain inventory of banquet supplies, linens, and
equipment, coordinating with vendors as needed.
Work closely with the kitchen and beverage teams to ensure
smooth service delivery.
Implement and uphold hospitality service standards,
addressing any operational challenges.
Assist in budgeting and cost control for banquet operations.
Monitor and analyze event profitability, making
recommendations for cost-effective solutions.
Assist in setting pricing for banquet services and packages.
Qualifications
Diploma or degree in Hospitality Management,
Event Planning, or a related field.
Minimum of 3 years in banquet coordination,
hostessing, or a similar role.
Strong organizational and multitasking
abilities.
Excellent communication and
interpersonal skills.
Ability
to manage a team effectively under pressure.
Knowledge
of banquet/event operations and seating arrangements.
Familiarity with reservation or banquet
software (preferred).